Purpose of this website
Reach Global Finance uses this website to explain how a merchant-services discussion may begin: with the customer journey, payment channels, processing activity, subscription model, current systems, controls and operational responsibilities.
The website is informational. It is not an account-opening channel, merchant onboarding portal, customer subscription centre, payment instruction service, transaction terminal, regulated disclosure document or confirmation that a service is available or approved.
The role of Reach Global Finance
Reach Global Finance acts as an ISO/reseller coordinating capabilities delivered by partner service providers. Reach Global Finance is not the licensed payment processor or merchant acquirer and does not take over a provider's regulated, contractual or operational responsibilities.
A product description, workflow diagram or reference to a payment capability is illustrative and does not establish a processing or acquiring relationship, licence, regulatory permission, provider affiliation, certification or right to receive a financial service.
Responsible service entities
If an enquiry progresses, the proposal and service documents identify the legal entities responsible for the services involved. Read those documents carefully before accepting a service or directing transactions, operational data or customer actions through it.
- The entities that provide merchant acquiring, payment processing, gateways, wallets or recurring-payment capabilities, where applicable.
- The entities responsible for fraud controls, alerts, dispute and chargeback services, subscription-management capabilities and payments reporting.
- The entity responsible for handling or safeguarding funds, where applicable.
- The entities responsible for onboarding, due diligence, transaction processing, customer support, complaints and regulated obligations.
- The merchant terms, privacy notices, fee schedules and usage rules that apply to each service.
Eligibility, due diligence and approval
No statement on this website is an approval or promise of approval. A proposed merchant service remains subject to review by the entities responsible for commercial, operational, risk and regulatory decisions.
- Business identity, ownership and control checks.
- Assessment of the merchant's products, business model, payment channels, funding sources and expected transaction activity.
- Anti-money-laundering, sanctions, fraud, payment-network and other required checks.
- Agreement of service responsibilities, pricing, implementation requirements and final legal terms.
Merchant services and funds
Merchant acquiring, payment processing, gateway services, fraud controls, dispute services, subscription-management capabilities, payments reporting and any handling or safeguarding of funds are performed only by the entities identified for an approved arrangement. The applicable documents explain how transactions, data and funds are handled and what protections or limitations apply.
Do not send funds, card details, bank details, merchant identifiers, security credentials or payment instructions to Reach Global Finance merely because you have viewed this website or received an unverified message referring to it. Use only the verified channels and instructions stated in the relevant service documents.
Service availability
The Reach Global Finance name and website content are not a promise that a service is available or suitable for a particular merchant. Availability depends on the proposed business model, payment channels, provider coverage, applicable rules and approval.
Payment methods, settlement arrangements, merchant categories, transaction types, limits, fees, controls, reporting and support arrangements may differ between services. Only the final service documents are authoritative. If they conflict with general website content, the service documents prevail.
No professional advice or performance promise
Website content is not financial, investment, legal, tax, accounting, security or regulatory advice and does not assess whether a merchant service is suitable for a particular organisation. Businesses should obtain independent advice where appropriate.
Examples of controls, workflows or outcomes describe possible service capabilities. They are not a promise of approval, payment acceptance, cost savings, uninterrupted service, prevention of every fraud event, a particular chargeback result, subscription retention, regulatory treatment or future performance.
Questions and complaints
For a general question before a service relationship exists, email hello@reachglobalfinance.com. We can clarify website content or direct a service-specific question to the appropriate participant.
For an active merchant service, use the contact and complaints information in the applicable documents. Those documents identify the entity responsible for handling a service complaint and any escalation route or external redress process that applies.