Fraud prevention

Connect fraud decisions to action across the payment lifecycle.

Combine partner-delivered pre-authorization screening and authentication with post-authorization alerts and merchant operations that can help reduce avoidable loss.

  1. ProcessAcceptance
  2. ProtectFraud controls
  3. ResolveDispute alerts
  4. RetainSubscriptions
  5. LearnPayment insight
The selected capability sits within a wider merchant payment lifecycle.

Service responsibility

Reach Global Finance operates as an ISO/reseller and coordinates access to capabilities delivered by independent processors, acquirers and technology providers. Reach Global Finance is not the licensed processor or acquirer. Final responsibilities and services are established in the applicable provider and merchant agreements. Fraud controls can help reduce risk but do not eliminate fraud, disputes or financial loss.

Fraud architecture

Connect pre-authorization controls to post-authorization action.

Fraud operations span the payment attempt, provider decision, order state, fulfilment and refund response.

Screen → authenticate → authorize → alert → intervene

  1. 01 / Attempt

    Payment and order context

    • Customer journey
    • Transaction signals
    • Order and fulfilment state
  2. 02 / Pre-authorization

    Risk screening

    • Provider risk signals
    • Decision rules
    • Manual review ownership
  3. 03A / Authenticate

    Customer authentication

    Provider-supported authentication is coordinated with checkout, failure and support paths.

  4. 03B / Authorize

    Payment and order decision

    Authorization and merchant order handling proceed under the approved operating model.

  5. 04 / Post-authorization

    Confirmed-fraud alert

    Partner-delivered alerts are matched to the relevant order and fulfilment status.

  6. 05 / Merchant action

    Stop, refund and review

    Teams stop fulfilment where possible, make refund decisions and record intervention outcomes.

Illustrative fraud workflow. Controls can help reduce risk but cannot eliminate fraud, disputes or financial loss.

Fraud operating model

Treat prevention and response as connected work.

Authorization decisions are only one part of fraud operations. Confirmed-fraud alerts must reach teams that can inspect orders, stop fulfilment where possible and make timely refund decisions.

Before authorization
Risk signals, screening rules and customer authentication applied through the responsible providers
After authorization
Confirmed-fraud alerts connected to merchant order, fulfilment and refund workflows
Continuous review
Decision and intervention outcomes reviewed without claiming that fraud can be eliminated

Fraud capabilities

Bring risk signals and merchant operations into one response path.

The service design links provider-supported controls to owned merchant actions so that alerts become operational decisions rather than isolated notifications.

01

Pre-authorization screening

Use the selected provider risk signals and decision tools to assess payment attempts before authorization.

  • Map risk review to the merchant transaction and customer journey.
  • Define who owns rule changes, manual review and exception handling.
02

Customer authentication

Coordinate provider-supported authentication with checkout experience and authorization outcomes.

  • Document authentication handoffs, failures and customer-support paths.
  • Review results alongside authorization and fraud outcomes.
03

Confirmed-fraud alerts

Route post-authorization confirmed-fraud alerts into an owned merchant response queue.

  • Match alerts to orders and check fulfilment status without delay.
  • Record the response decision and the action completed by the responsible team.
04

Fulfilment stops and rapid refunds

Give operations a defined path to stop fulfilment where possible or issue a rapid refund when appropriate.

  • Assign owners and escalation paths for orders at different fulfilment stages.
  • Connect refund action to customer communication and outcome tracking.

Fraud review

Design decisions around the real order journey.

A practical review traces signals and alerts through checkout, order management, fulfilment, refunds and reporting.

  1. 01

    Map fraud exposure

    Document payment attempts, authentication, order states, fulfilment timing and current loss patterns.

    OutputExposure map
  2. 02

    Define decision ownership

    Assign responsibility for provider controls, manual review, alerts, fulfilment stops and refunds.

    OutputResponsibility model
  3. 03

    Coordinate the service path

    Align partner-delivered screening, authentication and alerts with merchant systems and teams.

    OutputFraud workflow
  4. 04

    Review outcomes

    Track decisions and interventions to identify operating gaps and refine the approved workflow.

    OutputOutcome review

Fraud outcomes

A clearer path from signal to merchant action.

The objective is faster, accountable handling that can help reduce exposure without making prevention guarantees.

01

Connected decisions

Pre-authorization controls are tied to checkout, review and customer-support responsibilities.

02

Owned alert response

Confirmed-fraud alerts reach teams that can assess fulfilment and refund options.

03

Reviewable outcomes

Merchant teams can see how decisions and interventions moved through the workflow.

Common questions

Before the next step.

Does Reach Global Finance process or acquire transactions directly?

No. Reach Global Finance operates as an ISO/reseller and coordinates partner-delivered capabilities. The processor, acquirer and other responsible providers are identified in the applicable proposal and agreements.

Can fraud prevention eliminate fraudulent transactions?

No. Screening, authentication and alert workflows can help reduce risk, but no control or provider can eliminate every fraudulent transaction or loss.

What happens after a confirmed-fraud alert?

The agreed workflow should match the alert to an order, check fulfilment status and route a stop or refund decision to the responsible merchant team.

Does the service include both pre- and post-authorization activity?

Yes. The scope connects provider-supported screening and authentication before authorization with confirmed-fraud alerts and merchant action after authorization.

Payments review

Bring your payment flow into one focused review.

Tell us how payments work today, where friction or loss appears and which operating priorities matter. Do not send card data, credentials or sensitive customer records through the public enquiry form.

Book a payments review